Reliable Shipping Information to Enhance Your Shopping Experience

Thank you for shopping with Entige. We’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing

All orders are typically processed and verified within 2–3 business days.

Processing times may vary during periods of high demand, holidays, or due to temporary product availability issues.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information so you can monitor your delivery.

Free Worldwide Shipping 

We offer complimentary shipping on all orders, delivered to any destination worldwide — no minimum purchase required.

Taxes & VAT

All applicable taxes are included in the price you see at checkout. There are no hidden charges — what you see is what you pay.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, and handling fees levied by the destination country's customs authority. These charges are entirely the responsibility of the customer and are not included in the product price or shipping cost.

We have no control over customs processes and cannot predict what charges, if any, may apply. Customs policies vary widely by country — please contact your local customs office for more information before placing your order.

By placing an international order, you acknowledge and accept responsibility for any customs charges that may arise. If a package is refused or unclaimed due to customs fees, the customer is responsible for any return shipping costs, and we reserve the right to deduct these from any applicable refund.

Estimated Delivery Times

  • United States: 7–14 business days
  • United Kingdom: 7–14 business days
  • Canada: 10–18 business days
  • Australia: 10–18 business days
  • Europe: 10–20 business days
  • Rest of World: 14–25 business days

Delivery times are estimates and may vary due to customs processing, local postal delays, or peak seasons.

Geographic Coverage

We ship to every country worldwide — no exceptions. If you can place an order at checkout, we'll deliver to you.

Tracking

A tracking number will be emailed to you once your order has shipped. Please allow 24–48 hours for tracking information to update.

Order Changes

Please review your order details carefully before completing your purchase.

Once an order has been placed, we may be unable to make changes, including:

  • Adding or removing items
  • Updating product selections
  • Changing the shipping address

If you need to request a change, please contact us immediately through our Contact Us page. We can only make modifications if your order has not yet been processed or shipped.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is provided and the order has already been shipped, Entige cannot guarantee replacement, redelivery, or a refund.

If you notice an address error after placing your order, please contact us immediately. We’ll do our best to update the address if the order has not yet been dispatched.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Entige is not responsible for lost or stolen packages.

If your package appears to be missing, we recommend:

  • Checking around your delivery location
  • Asking household members or neighbours
  • Contacting the shipping carrier directly

If you need assistance, feel free to contact our support team, and we’ll do our best to help guide you.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including carrier disruptions, customs clearance, severe weather, or high seasonal demand.

We appreciate your patience and understanding.

Need Help?

For any shipping-related questions, please contact our support team:

Email: support@entige.com

Whatsapp : +1 (681) 335-4040